Customer support

Contact Ninja Suits

Questions about an order, a return or a costume? Send us a message and we will reply by email.

  • Tracking an orderYour tracking link is in your shipping confirmation email. Most orders arrive within 5 to 21 business days.
  • Damaged or wrong itemMessage us within 30 days of delivery. See our refund policy.
  • Quick answersShipping, sizing and returns are covered in our FAQ.

Send us a message

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Reporting a damaged or wrong item? Include your order number. We will reply by email so you can send photos.